SB lizingas is one of the most respectable and longest-running commercial finance companies in Lithuania. The company offers various types of leasing, raging from house loans to minor consumer credit. Since its humble beginnings in 1997 SB lizingas grew exponentially and for the past decade our team has been helping the company manage the increasing business demands.
The Challenge
Everyone knows that financial services can get quite complicated and entail lengthy paperwork – making financing easy can be quite a challenge. SB lizingas was no exception – the company`s web site had to perform four complex roles: provide services for new and existing clients, accommodate the needs of the company`s managers, and handle documentation. Moreover, SB lizingas website needed to satisfy the ever-growing demands of a fast, modern pace of life – it was clear coming up with an innovative and proactive solution was a must.
The Solution
After conducting multifaceted business analysis and numerous research our engineers decided to develop four different, elaborate web systems that would carry out the most important functions and accompany SB lizingas website.
The Ecredit system was built to move leasing services online. To maximize efficiency the system is integrated with third-party systems. Our developers focused on making Ecredit as easy as possible to use to create an enjoyable financing process and minimize the bounce rate.
SB lizingas self-service system is set up for the existing clients that wish to manage their accounts online, without the need to contact the managers or book an appointment. The engineers made sure all the functions were available for clients one-click away.
The manager's zone is an enclosed system designed to carry out intricate financial tasks within the company.
The document management system exists to help SB lizingas organize the perplexing and lengthy paperwork that comes along with financial services. The system helps manage and organize contracts, bills, and any other type of paper.
Building SB lizingas website as it is today included many tasks: extensive UX/UI design process, custom frontend and backend development, multiple research, and testing. However, to keep all the systems up and running smoothly, attentive maintenance and support are just as important.
Results
Due to all the integrated systems and careful human-centered design updates, SB lizingas has a website that provides enjoyable and speedy financial services. Seven out of eight customers use SB lizingas repeatedly and we consider it a compliment to the online solutions created.
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